I bought this Chair over a decade ago and it has been the most comfortable
seat in my home office. The only place I can sit for hours without back pain.
A couple of weeks ago after a lifetime of service, the frame of the chair broke. I was only disappointed because I didn't know if I could find another.
I emailed the company and they sent me a complete frame and mechanism which I just installed in 1/2 hour and the chair is good as new.
The true measure of a company is how they stand behind their products and ErgoGenesis/BodyBilt has gone the extra mile.