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I just wanted to take a minute to tell you how much we appreciate the wonderful service we receive from Frank in your parts department. Frank is prompt, efficient and always very helpful. In the last couple of days, Frank has gone above and beyond to help us with some things that, although seemingly small, have really made us be able shine as a dealership to the customer. We value our relationship with Frank particularly because, when we are contacting him, it's because the customer is having an issue with a chair.

 

How we resolve issues and service chairs is often times more important to the customer than the initial sale itself. He helps us be able to take care of those issues quickly and seamlessly and allows us to maintain the level of excellence our customers have come to expect from us.

 

Just wanted to pass this along and give Frank the pat on the back we think he deserves!

 

Thank you!

 

Marie B.

 

Michigan

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